RPA Strategy Development

Fundamentals Of RPA

RPA is the use of software tools in business applications to automate a mix of repetitive procedures, activities, transactions, and tasks. It attempts to relieve employees of the stress of repeated jobs, remove human error, and increase process efficiency, accuracy, availability, and scalability.

Analyse The Benefits Of RPA

• Increase productivity, reduce process time and costs

• Improve employee satisfaction

• Improve the performance of legacy system without making changes to the current system

• Reduce human interaction with sensitive data

• Assist human staff with better control of business

Assess Risks & Challenges Of RPA

• Cybersecurity and data privacy issue

• Technical issues in programming and design

• RPA needs to be updated when there is any system change

• Selection of the most suitable automation processes

• Employee morale and communication

RPA Solution Development

If the overall benefits overweight risks, consider key success factors and define RPA objectives:

• The process to be automated is high volume and repetitive.

• The raw data is structured (for example stored in excel).

• The process has clear business rules with low or no exceptions.

• The process is prone to human error or time-sensitive.

RPA Experimentation & Implementation

• Deploy RPA on a small scale, test and refine the bot

• Overcoming organisational resistance and resource constraints

• Generate quick wins and progressively increase the volume and types of RPA

• Adjust organisational structure and governance

• Scale the RPA and implement to entire organisation