Two Common Reasons That RPA Fails In Businesses Without Professional Guidance

According to a research, more than half of the participated organisations are already employing technology to understand how their business operations are carried out. They are becoming more aware of the additional value of robotic process automation. Another 25% of those polled stated they want to adopt workflow automation technology in the near future. It is clear that robotic process automation (RPA) is being employed increasingly often in businesses.  Decision-makers perceive RPA as a tool for more than just mundane administrative duties, and they are increasingly understanding the value that RPA can bring to enhancing even mission-critical processes. These include, among other things, optimising the customer experience, IT service management, and financial planning. Business executives are also turning to RPA integrations for increasingly complex business use cases, which necessitate the adoption of much smarter supplementary technologies to ensure project success.

In reality, a solid grasp of business processes is required for automation projects. This is also supported by earlier empirical evidence from previously automated procedures. It has been demonstrated that a thorough grasp of the processes that have been automated at their firm is the most important success element for the deployment of RPA efforts.

Two common reasons that RPA fails:

1. Lack of understanding of the business process that requires automation. Without a thorough understanding of the business process, RPA may be developed that requires too much human intervention. Staff who use RPAs may find it difficult to interact, as a result, the RPA loses its initial purpose of reducing human workload. So, first and foremost, get enough support from the users themselves, clearly show your RPA developer and make sure they are fully aware of the entire workflow;

2. RPA is designed for a very complex process. Although it is possible to develop such a RPA, the investment would be significant and the ROI would be lower than expected. Therefore it is recommended to develop RPAs for simple but repetitive tasks, the higher the volume, the higher the ROI.

Are you considering getting started with RPA? Contact 60018 Technology to discuss the business processes that you’d like to automate. Our professionals specialise in company automation, could evaluate your operating procedures, talk to the users to find out their actual needs, and then develop RPA bots to frictionlessly interact with them. We could help you to scale the business, cut down on operating costs, and improve your employee satisfaction.