This bulk job is quite time-consuming for the client, and human errors may be unavoidable if their operators do the jobs via traditional methods. Each job is worth a small value and may cost an operator 2-3 days to complete the 50 jobs, which drags down the client’s average performance to other customers, and therefore may not be worth for the client to accept these 50 jobs. However, considering the job volume, it is still an attractive deal for the client.

With 60018 Technology, we developed an RPA bot to automate this procedure for the client. The bot only took a minute to complete all 50 jobs without any errors, compare with 2-3 days’ worth of manual effort. And this bot has an unlimited useful life, as long as the client’s system and the process are unchanged.

RPA relies on pre-defined business rules and structured data to perform, it interacts with software to perform tasks just like human, but more quickly and without error. It potentially enables staff to spend time and focus on more valuable tasks. Consider the following for successful RPA utilisation:

1) Does the process you want to automate involve a lot of repetitive tasks?

2) Is the data digital and structured? (For example, in an Excel spreadsheet)

3) Is there a clear rule for the process to be automated? (Low or no exception rate)

If your answer is yes to all of the above, congratulations, it is very likely that your operational efficiency can be improved by RPA.

60018 Technology is a professional Robotic Process Automation development firm. We not only create software robots to automate your tasks, but also help business owners develop a strategy that could fully utilise the benefits of RPA. We analyse the benefits of RPA, assess the risks and challenges of RPA, and then develop the best-fit solution for you. Speak to our consultants for a quick assessment.