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Robotic process automation (RPA) is a form of business process automation technology that utilizes software robots to perform repetitive, rules-based tasks. RPA can be used to automate a variety of business processes, including data entry, data processing, and monitoring. RPA is a relatively new technology, but it is quickly gaining traction in the business world due to its ability to improve efficiency and accuracy.
What are the benefits of robotic process automation?
Robotic process automation (RPA) is an emerging technology that is being used to automate repetitive, mundane, and time-consuming tasks. RPA can be used to automate tasks across a variety of industries, such as logistics, finance, and manufacturing.
RPA has a number of potential benefits, including increased efficiency and accuracy, reduced costs, and improved compliance. In addition, RPA can help to free up employees' time so they can focus on more value-added activities. As RPA technology continues to evolve, we are likely to see even more benefits emerge.
What processes can be automated with robotic process automation?
Data analysis: data downloading, cleansing, analysing, chart drawing, report creation, and emailing. The entire process can be automated as long as there are clear business rules for the procedure, while human staff needs to be involved when an exemption occurs.
Marketing: analysis of social media posts; scraping data from websites; selecting data that is needed; bulk emailing; blog posting et. al. RPA is widely used in marketing that many functions have been embedded into modern CRMs without letting the users know. If you are still using a legacy system, our customised RPA could help you run these processes without installing new software.
Operations: customer ordering, issue purchase order, generate picking slips, email order and picking slip to customer, create invoice while stocks are picked up, email invoice, email reminders on due date, email final notice if not paid within a predetermined time frame. This process is commonly automated in medium-large businesses via a comprehensive system, while small businesses can consider achieving the same result with RPA at even lower costs.
How to get started with robotic process automation?
For a small business with a limited budget and who has never tried RPA, we recommend developing a few macros in Excel, Word, and/or Outlook as the first step to get started. This is the very basic level of RPA, which has a very high value-to-price ratio. You can select a few processes that are frequently used and time-consuming and let RPA do them for you to see how it works. Without a large investment, this type of RPA can be easily deployed and used by staff. Microsoft Office applications are the best place to get familiar with RPA. Once you see the real benefits of RPA, you’ll be more confident in investing in bigger automation projects, no matter they are stored locally or online.
Want to learn more about RPA and see how it works? 60018 Technology currently offers customised RPA demo to clients to try without a binding contract. If you are considering utilising RPA to scale your business, improve employee satisfaction, and reduce labour costs, book a free consultation with our expert to see how we can help.
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